Privacy Policy
Last Updated: 2025
At Northwest Tree Clinic, we are committed to protecting your privacy. This policy outlines how we collect, use and safeguard any information you provide when using our website.
1. Who We Are
Northwest Tree Clinic is a professional tree surgery business based in the UK. Our website is hosted on the Wix platform. You can contact us at:
Phone: 07483 029977
Email: office@northwest-tree-clinic.com
2. What Information We Collect
We collect the following personal data when you contact us through our forms or directly:

• Full name

• Email address

• Phone number

• Any additional information you provide in messages or service requests

We do not knowingly collect or process data from individuals under the age of 18.
3. How We Use This Information
We collect and process your information to:

• Respond to your enquiries

• Provide you with requested information or services

• Maintain internal records

• Improve our services and website performance

You will only receive marketing communications from us if you have explicitly opted in.
4. Analytics & Cookies
We use Google Analytics to collect anonymous usage data such as page visits, traffic sources and time spent on site. This helps us understand how visitors use our website and make improvements accordingly.
Our website may also use essential Wix cookies for functionality and performance. By using our website, you consent to the use of cookies in line with this policy.
5. Data Storage & Security
Your information is securely stored on the Wix platform. Any email lists or form responses are protected by secure logins and used only by Northwest Tree Clinic for the purposes listed above.
We do not share or sell your data to any third parties.
6. Your Data Rights
Under UK data protection law, you have the right to:

• Request a copy of the personal data we hold about you

• Ask us to correct inaccurate or incomplete data

• Request deletion of your data at any time

To make a data request, please email us at: office@northwest-tree-clinic.com
7. Changes to This Policy
We may occasionally update this policy. Changes will be posted on this page, and we recommend reviewing it periodically.